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1.5 hours
6 modules
Communication Skills
This comprehensive eLearning course is designed to enhance communication skills for healthcare professionals. Effective communication is crucial in providing high-quality patient care, fostering teamwork, and ensuring positive outcomes. Participants will learn various communication techniques and strategies to improve interactions with patients, families, and colleagues in diverse healthcare settings.
Course Objectives
Understand the importance of effective communication in healthcare.
Learn techniques for active listening and empathy.
Develop skills for clear and concise verbal and non-verbal communication.
Recognise barriers to communication and strategies to overcome them.
Enhance interpersonal skills for teamwork and collaboration.
Apply communication strategies in challenging situations.
What you will learn
The role of communication in patient care
Active listening and empathetic responses
Verbal and non-verbal communication techniques
Identifying and overcoming communication barriers
Strategies for effective teamwork and collaboration
Managing difficult conversations and conflicts
Once you've completed the course, you'll be able to download your certificate. Here's a sample certificate for you to take a look at as a preview!
Frequently Asked Questions (FAQ)
At CareLearner, we provide a broad spectrum of training that addresses critical areas across health, care, administration, and safeguarding. Our courses are meticulously designed to cover essential topics ranging from effective health and care practices to comprehensive administration and compliance strategies. Additionally, we focus on safeguarding, equipping learners with the knowledge to protect vulnerable individuals and navigate consent and reporting procedures. Our training also emphasizes safety and hygiene, ensuring that learners understand best practices for handling hazardous substances and maintaining high standards of cleanliness. Each course is crafted to meet diverse needs, ensuring a well-rounded and thorough educational experience.
Yes, all our courses are CPD accredited, ensuring they meet the Continuing Professional Development standards and benchmarks. This accreditation helps you enhance your professional skills and maintain your competency in the health and social care field.
No, our courses are primarily focused on providing theoretical knowledge and essential skills. Practical components are not included, but our courses are designed to complement practical training that you may receive in your workplace.
Each course is divided into modules and chapters that cover specific topics. The courses include interactive elements such as videos, animations, quizzes, and case studies to enhance your learning experience.
Yes, we offer free course previews for some of our courses. You can access these previews on our website to get a glimpse of the course content and format.
Enrolling in a course is simple. Visit our website, browse through the available courses, select the one you are interested in, and click on the "Enroll Now" button. You will need to create an account, complete the registration process, and make the payment to gain access to the course materials.
Yes, our platform is optimized for a seamless user experience across all devices, including desktops, laptops, tablets, and smartphones. This allows you to learn at your own pace and convenience, anytime and anywhere.
Once you enroll in a course, you will have access to the course materials for one year. This allows you to revisit the content and reinforce your learning as needed.
No, each course enrollment is for individual use only. Sharing your course access with others is against our terms of service. If you need group access, please contact our sales team for information on group pricing and packages.
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