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Regulatory Update for Care Providers: 15 October 2026
Keeping up with regulatory and sector developments is essential for care providers. This week's update focuses on learning from CQC inspections, preparing for seasonal respiratory viruses, and understanding the latest evidence on the adult social care workforce. This Week at a Glance Organisation Update CQC Woodland House in Bedfordshire has been downgraded from Outstanding to Inadequate following an inspection, with the service placed in special measures. UKHSA The latest su

Manu Thomas ACP | Former CQC Specialist Advisor | NICE Associate
5 days ago5 min read


Infection Prevention and Control in Adult Social Care: The Essentials Every Registered Manager Needs
Infection prevention and control in adult social care is not a side issue for CQC inspectors: it sits at the centre of how they judge whether a service is safe. Norovirus, flu, and drug-resistant organisms remain a routine feature of care delivery, and how consistently a service applies basic precautions shapes both resident wellbeing and the rating on the front of the inspection report. This guide sets out the essentials every registered manager needs in place. Why infection

Manu Thomas ACP | Former CQC Specialist Advisor | NICE Associate
7 days ago5 min read


Why training records and the rota need to talk to each other
Every home care manager has had the moment. An inspector, a commissioner or an internal audit asks for the training record of a carer who did a visit last Tuesday, and the certificate turns out to have expired the week before. Nobody meant for it to happen. The carer was competent, the training was booked, the renewal was sitting in somebody's inbox. But the record now says the visit was done by someone whose moving-and-handling or medication competence had lapsed, and that i

Manu Thomas ACP | Former CQC Specialist Advisor | NICE Associate
Oct 94 min read


Regulatory Update for Care Providers: 8 October 2026
This week's key regulatory and sector developments from CQC, Skills for Care and the Department of Health and Social Care Keeping up with regulatory and sector developments is essential for care providers. This week's update focuses on learning from inspections, statutory and mandatory training, and the importance of accurate adult social care data and records. This Week at a Glance Organisation Update CQC Wisteria Lodge has been rated Outstanding following an inspection high

Team CareLearner
Oct 85 min read


Martha's Rule in Adult Social Care: A Registered Manager's Guide to Implementation
Martha's Rule has changed how NHS hospitals respond when a patient, family member or member of staff is worried that someone's condition is deteriorating and isn't being taken seriously. It isn't a legal requirement in adult social care, but the principle behind it, that concerns about deterioration must be heard and acted on quickly, sits at the heart of what CQC expects from every registered provider. This guide sets out what Martha's Rule actually covers, why it matters fo

Manu Thomas ACP | Former CQC Specialist Advisor | NICE Associate
Oct 65 min read


CareLearner at Care Show Birmingham 2026: visit us on stand L60
CareLearner is exhibiting at Care Show Birmingham 2026 on stand L60, Hall 3, NEC Birmingham, on 7 and 8 October. Our integration partner 20X joins us on the stand. Drop by for a live demo of closed-loop governance, a CQC readiness conversation, or simply to say hello. Glimpses from last year Key details • Event: Care Show Birmingham 2026 • Stand: L60 • Venue: Hall 3, National Exhibition Centre (NEC), Birmingham B40 1NT • Wednesday 7 October: 10:00

Manu Thomas ACP | Former CQC Specialist Advisor | NICE Associate
Sep 293 min read


Regulatory Update for Care Providers: 24 September 2026
This week's key regulatory and sector developments from UKHSA and NHS England Keeping up with regulatory and sector developments is essential for care providers. This week's update focuses on COVID-19 and RSV vaccination, infection prevention and control, and winter preparedness as care homes prepare for the months ahead. This Week at a Glance Organisation Update UKHSA The 2026 autumn COVID-19 vaccination programme begins in October, including eligible residents in care homes

Manu Thomas ACP | Former CQC Specialist Advisor | NICE Associate
Sep 244 min read


Root Cause Analysis in Adult Social Care: A Step-by-Step Guide to Investigating Incidents
When something goes wrong in a care setting, the instinct is often to fix the immediate problem and move on. But root cause analysis in adult social care asks a harder question: not just what happened, but why the conditions existed for it to happen at all. Done properly, it turns a single incident into a system-wide improvement. Done badly, it produces a file note that says "staff reminded to be vigilant" and nothing changes. This guide sets out a practical, CQC-aligned proc

Manu Thomas ACP | Former CQC Specialist Advisor | NICE Associate
Sep 226 min read


Regulatory Update for Care Providers: 17 September 2026
This week's key regulatory and sector developments from CQC, ISO and the Disclosure and Barring Service Keeping up with regulatory and sector developments is essential for care providers. This week's update highlights three important developments that care-home managers and staff should be aware of, covering mandatory training on learning disability and autism, the launch of ISO 9001:2026 and updated DBS eligibility guidance for adult social care roles. This Week at a Glance

Manu Thomas ACP | Former CQC Specialist Advisor | NICE Associate
Sep 176 min read


Mandatory training matrix for care workers: what's actually required in 2026
There is no single official mandatory training matrix for care workers. What Regulation 18 actually requires is "suitably qualified, competent, skilled and experienced" staff, plus training that's appropriate to each person's role, and the only training CQC names by law is learning disability and autism awareness. Everything else, you have to build yourself, mapped to your service's own risks. Contents Why there's no single "mandatory training list" No regulation, and no CQC

Manu Thomas ACP | Former CQC Specialist Advisor | NICE Associate
Sep 156 min read


The training certificate is the record, not the course
Ask any registered manager what "mandatory training" means and you will get a list: moving and handling, safeguarding adults, medication, basic life support, infection prevention and control, fire safety, and the rest of the Skills for Care core and mandatory set. Ask what keeps them awake before an inspection and the answer is different. It is not whether the courses were done. It is whether every certificate is still in date, for every member of staff, today. That gap is wo

Manu Thomas ACP | Former CQC Specialist Advisor | NICE Associate
Sep 114 min read


Regulatory Update for Care Providers: 10 September 2026
This week's key regulatory and sector developments from CQC, UKHSA, NHS England and DHSC Keeping up with regulatory and sector developments is essential for care providers. This week's update highlights three important developments that care-home managers and staff should be aware of, covering CQC enforcement, winter flu preparedness and the latest adult social care data. This Week at a Glance Organisation Updates CQC Brushwood House in Liverpool was rated inadequate and plac

Manu Thomas ACP | Former CQC Specialist Advisor | NICE Associate
Sep 105 min read


Medication audits in care homes: why tick-box checks miss the risk that matters
A care home can have every MAR chart signed, every stock count correct, and every fridge temperature logged, and still be managing medicines unsafely. A medication audit that only checks whether boxes are filled in confirms that staff can complete a form. It doesn't confirm that a PRN dose was clinically justified, that a covert administration decision is still valid, or that a psychotropic medicine is still needed. Genuine medication audits have to check the decision behind

Manu Thomas ACP | Former CQC Specialist Advisor | NICE Associate
Sep 86 min read


Regulatory Update for Care Providers : 3 September 2026
This week's key regulatory and sector developments from CQC, NHS England and WHO Keeping up with regulatory and sector developments is essential for care providers. This week's update highlights three important developments that care-home managers and staff should be aware of, covering safe care and risk management, winter flu preparedness, and cognitive health and dementia care. This Week at a Glance Organisation Updates CQC A registered manager was ordered to pay £2,333 aft

Manu Thomas ACP | Former CQC Specialist Advisor | NICE Associate
Sep 34 min read


Financially sound is not the same as financially evidenced
A service can be trading comfortably and still fail this part of well-led. Not because the numbers are bad, but because nobody can produce evidence that anyone has been checking them on purpose. The gap between being viable and proving it is what this piece is about. Why this matters CQC published four draft sector-specific assessment frameworks on 24 March 2026. The adult social care draft replaces the 34 cross-sector quality statements with 24 sector-specific key lines of e

Manu Thomas ACP | Former CQC Specialist Advisor | NICE Associate
Sep 16 min read


Mental Health Act 2025: what adult social care providers need to do now
What adult social care providers need to know about the Mental Health Act 2025 : what's changed, what's coming, and what to act on now.

Manu Thomas ACP | Former CQC Specialist Advisor | NICE Associate
Sep 17 min read


Domiciliary Care Travel Pay: What Registered Managers Must Get Right on NMW
Practical guidance for home-care providers in Great Britain 1. Purpose and scope This guideline explains how the organisation should schedule, record and pay travel, waiting time and breaks for workers delivering domiciliary care at different locations. It is designed for managers, rostering teams, HR and payroll. It assumes the worker is an employee or worker in Great Britain (England, Scotland or Wales). Northern Ireland has separate working-time legislation. Employment con

Manu Thomas ACP | Former CQC Specialist Advisor | NICE Associate
Aug 259 min read


What CQC inspectors ask in 2026: what they're actually checking for
If you're trying to predict what CQC inspectors ask in 2026, the honest answer is that there's no fixed script. What inspectors actually do is gather evidence across six set categories, then check whether what staff say lines up with what they observe and what the records show. Understanding those categories tells you far more about a 2026 assessment than any list of predicted questions ever will. Why this matters now CQC has said it is ahead of its target to publish 9,000 as

Manu Thomas ACP | Former CQC Specialist Advisor | NICE Associate
Aug 185 min read


Andy Burnham's Social Care Reform: What It Means for Care Providers
Social care rarely leads the national conversation. Right now, it does. Andy Burnham became Prime Minister in July 2026, and he has been explicit that social care reform sits at the centre of his agenda, not as a side issue to the NHS, but as the condition for fixing it. Alongside this, the government has brought forward the final report of Baroness Louise Casey's independent review of adult social care, moving publication from 2028 to summer 2027. For registered managers, pr

Manu Thomas ACP | Former CQC Specialist Advisor | NICE Associate
Aug 117 min read


Dementia training tiers 1, 2 and 3 explained for care providers
The Dementia Training Standards Framework sets out three tiers. Tier 1 is dementia awareness for everyone working in health and social care. Tier 2 is for staff who regularly work directly with people living with dementia. Tier 3 is for supervisors, managers and leaders. The framework was updated in February 2026. That last sentence is the reason to read the rest. The framework has been the national reference for dementia training since 2015, and a refreshed version landed in

Manu Thomas ACP | Former CQC Specialist Advisor | NICE Associate
Aug 106 min read
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