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Duty of care is a fundamental responsibility in health and social care, helping ensure that individuals receive safe, respectful and person-centred support. Understanding your duty of care also helps professionals recognise concerns, respond appropriately to complaints and maintain professional accountability.
This course covers Standard 3 of the Care Certificate: Duty of Care, providing learners with an understanding of how duty of care applies to everyday practice. It explores handling concerns, managing conflicts and dilemmas, responding to complaints and knowing when and how to seek appropriate support.
CPD Accredited
Certificate Included
Learn at Your Own Pace
1.5 hours
Quizzes covered in each module
Care Certificate Standard 3
Safe and person-centred care
*For individual learners. Need to train multiple staff? See Organisation pricing
Why This Course Matters
Understand the importance of duty of care in health and social care.
Support safe and person-centred approaches to care.
Build confidence in handling concerns and responding appropriately.
Develop awareness of how to manage conflicts, dilemmas and complaints.
Understand when and how to seek appropriate support.
Did You Know?
Duty of care is an important part of maintaining safe, respectful and person-centred care while supporting professional accountability.
Why Learn With Carelearner
CPD Accredited Certificate
100% Online & Self-Paced Learning
Instant Digital Certificate on Completion
Works on Desktop, Tablet & Mobile
Industry Best Practice
Earn Your CPD Certificate
Complete the course and pass the final assessment to receive a CPD-accredited certificate ready to download, print and keep on file for inspection.
What's Inside the Course?
Here are the modules you will cover in this course:
Standard 3: Duty of Care
Covers the Care Certificate Standard 3 and explores the principles of duty of care in health and social care. Learners will develop an understanding of handling concerns, managing conflicts and dilemmas, responding to complaints and seeking appropriate support while maintaining safe, person-centred and accountable practice.
Who Is This Course For?
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Care Workers
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Healthcare Assistants (HCAs)
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Support Workers
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Senior Carers
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Nurses
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Residential & Nursing Home Staff
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Domiciliary Care Staff
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Supported Living Staff
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Agency Care Professionals
Meet the Expert Behind Your Course
Manu Thomas is an Advanced Clinical Practitioner, Former CQC Specialist Advisor and NHS Clinical Entrepreneur Programme Fellow. As the Founder of Pentafold Ltd and CareLearner, and a member of a NICE professional committee, he brings extensive clinical, regulatory, and healthcare innovation expertise to the development of this course.
Learning Outcomes
After completing this course, you will be able to:
Receive a CPD-accredited certificate upon successful completion
Strengthen your professional portfolio with accredited training.
Safely assess manual handling operations before providing support.
Choose appropriate techniques and equipment for different situations.
Recognise how conflicts and dilemmas can be managed appropriately.
Understand when and how to seek support while maintaining professional accountability.
FAQ
What is the Duty of Care course about?
This course covers Standard 3 of the Care Certificate and focuses on the principles of duty of care in health and social care. It covers handling concerns, conflicts and dilemmas, complaints and seeking appropriate support.
Who should take this Duty of Care course?
This course is suitable for care workers, healthcare assistants, support workers, nurses, senior carers and other health and social care professionals.
What will I learn from this course?
You will learn about the principles of duty of care, handling concerns, managing conflicts and dilemmas, responding to complaints and knowing when to seek support.
Is this course part of the Care Certificate?
Yes. This course covers Standard 3: Duty of Care of the Care Certificate.
Is this course suitable for beginners?
Yes. The course is suitable for learners who are new to health and social care as well as those who want to refresh their understanding of duty of care.
Can I complete this course online?
Yes. The course is delivered online, allowing you to complete the training at your own pace and from a location that suits you.
Can I complete this course on my phone?
Yes. The course is fully responsive and can be completed on desktop, tablet or mobile devices. Learn at your own pace, wherever and whenever it suits you.
How long does it take to complete the course?
The course is designed for flexible, self-paced learning. The time required will depend on your individual learning speed and how you choose to work through the course materials.
Will I receive a certificate after completing the course?
Yes. Upon successful completion, you will receive a certificate that can be used as evidence of your learning and continuing professional development.
Is this course CPD accredited?
Yes. This Duty of Care course is CPD accredited, demonstrating that it meets recognised standards for Continuing Professional Development.
Can I study at my own pace?
Yes. The course is designed for flexible, self-paced learning, allowing you to work through the training at a time and pace that suits your schedule.