A Quality Improvement Plan (QIP) sets out, in specific and measurable terms, what a provider will change, by when, and how it will prove the change has happened. Whether CQC has asked for one under Regulation 17(3) or a provider is building one proactively, the same discipline applies: evidence the problem, set a SMART action, name an owner, and show closure with data, not intention. What CQC actually means by an improvement plan CQC doesn't mandate a single document called a