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Navigating the New CQC Framework: Quality Statements and Regulation 9A
The Care Quality Commission (CQC) has made significant changes to its inspection and assessment model. Two key developments are central to this shift: the introduction of Quality Statements within the Single Assessment Framework (SAF) and the implementation of Regulation 9A: Visiting and Accompaniment. Both developments alter how providers must evidence compliance and safeguard the rights and experiences of people who use services. Understanding the Shift: From KLOEs to Quali
Team Pentafold
Sep 23, 20254 min read


World Patient Safety Day: Building Safer Care with Training and Compliance
Every year on 17 September , World Patient Safety Day reminds us that safety is the foundation of high-quality care. The World Health Organization highlights that up to 1 in 10 patients are harmed while receiving health or social care and most of these incidents are preventable. For care homes, domiciliary providers, and primary care teams, patient safety isn’t just about compliance. It’s about creating a culture where risks are managed, staff are trained, and people receivi
Team Pentafold
Sep 17, 20253 min read


RIDDOR Training – Mastering Incident Reporting
Accidents happen in care, but failing to report them properly can lead to regulatory action, legal consequences, and even harm to residents or staff. That’s why RIDDOR training is essential. This CPD-accredited course helps staff understand the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) and how to apply them in daily practice. Why RIDDOR Matters in Care The Health and Safety Executive (HSE) requires employers and responsible staff to rep
Team Pentafold
Aug 19, 20252 min read


LOLER Training for Care Homes: Safe Hoist Use and Legal Compliance
Nearly all care environments rely on lifting equipment such as hoists, slings, and patient lifts. While vital, these tools can become hazards when used or maintained incorrectly. LOLER training ensures your staff know how to use lifting equipment safely—and meet legal obligations under the Lifting Operations and Lifting Equipment Regulations 1998 (LOLER) . This post outlines what the course covers, who it's for, and how using CareLearner’s LOLER training supports both safety
Team Pentafold
Aug 19, 20252 min read


CQC give evidence for the UK Covid-19 inquiry
As the UK continues to reflect on the profound impact of the Covid-19 pandemic, the release of the Module 1 Report from the UK Covid-19 Inquiry offers a sobering yet crucial analysis of the nation's preparedness and resilience. The findings shine a spotlight on systemic failures and offer bold, necessary recommendations for reform—ones that must not be ignored. What is the UK Covid-19 Inquiry? The UK Covid-19 Inquiry is an independent public investigation established to rev
Team Pentafold
Jul 29, 20253 min read


The NHS 10 Year Plan arrives – what are the highlights?
As the UK’s ageing population continues to grow, the next decade will be critical in shaping how we deliver adult social care. By 2035,...
Team Pentafold
Jul 15, 20253 min read


CareLearner Wins 3rd Place at Tomorrow’s Care Awards
We’re delighted to share that CareLearner has been awarded 3rd place at the Tomorrow’s Care Awards —a prestigious recognition celebrating...
Team Pentafold
Jun 26, 20252 min read


World Food Safety Day: Why Training Matters in Care and Hospitality
7 June marks World Food Safety Day , a global initiative led by the WHO and FAO to raise awareness about the importance of food safety across the food supply chain. In health, social care, and hospitality sectors, food safety isn’t just a matter of quality it’s a matter of life and death. Why Food Safety Training Is Critical Unsafe food handling practices can lead to foodborne illnesses, allergic reactions, and even fatalities especially among vulnerable populations such as t
Team Pentafold
Jun 6, 20252 min read


Listening to Young Voices: What the 2024 CQC Survey Reveals About Children’s Hospital Experiences
The Children and Young People’s Survey 2024, conducted by the Care Quality Commission (CQC), offers an in-depth look at the experiences...
Team Pentafold
May 22, 20253 min read


Working Together to Safeguard Public Trust: CQC and HTA Renew Memorandum of Understanding
In a significant step to strengthen collaboration and uphold the highest standards in patient safety, the Care Quality Commission (CQC)...
Team Pentafold
May 16, 20253 min read


Inside the Care Show London: A Sector United, Energised, and Future-Focused
Last week’s Care Show London at ExCeL brought together some of the most passionate and forward-thinking people in the care sector. From...
Team Pentafold
May 5, 20252 min read


Integrated Care System Assessments: March 2025 Update
The Care Quality Commission (CQC) has provided an update on the status of Integrated Care System (ICS) assessments, following changes in government policy and broader healthcare reforms. Under the Health and Care Act 2022, CQC was granted new responsibilities to evaluate whether ICSs are effectively meeting the needs of their local populations. However, recent developments have led to a pause in this work for at least six months. Background and Initial Progress In 2023, the C
Team Pentafold
Apr 1, 20252 min read


Legislative Efforts to Protect Teenagers Online: A Step Towards Digital Safety
In an era where social media dominates teenage life, concerns about its impact on mental health and well-being have intensified. Recognising these challenges, Labour MP Josh MacAlister has introduced a bill aimed at protecting teenagers from social media addiction and harmful online exposure. The proposed measures include raising the "internet adulthood" age from 13 to 16, banning smartphones in schools, strengthening the powers of Ofcom (the UK's communications regulator), a
Team Pentafold
Mar 11, 20253 min read


CQC Inspections in 2025: What’s New and How to Prepare?
As a care home manager , staying on top of CQC regulatory changes is essential for keeping your service compliant and delivering high-quality care. With CQC inspections evolving in 2025 , it's time to adapt to new assessment methods, increased use of data, and a stronger focus on tackling health inequalities . Here’s a breakdown of what’s changing and how you can prepare your care home for the new inspection approach. What’s Changing in 2025? 1. The New Single Assessment F
Team Pentafold
Feb 17, 20253 min read


World COPD Day: Raising Awareness for Lung Health
Every year, on the third Wednesday of November, we come together to observe World COPD Day , a global initiative to raise awareness about Chronic Obstructive Pulmonary Disease (COPD). This day serves as a vital reminder of the importance of lung health and the need to address the challenges posed by this progressive condition. Understanding COPD COPD is a chronic respiratory disease that obstructs airflow in the lungs, making breathing increasingly difficult. It encompasses t
Team Pentafold
Nov 20, 20242 min read


The Rise of Person-Centered Care in Health and Social Care: Transforming Services for Better Outcomes
As healthcare and social care continue to evolve, one approach is gaining significant traction: person-centered care. This model prioritizes the individual’s needs, preferences, and values, fundamentally transforming how care is provided. For healthcare providers and caregivers alike, person-centered care isn’t just a trend; it’s a crucial shift that has the potential to improve patient outcomes, enhance communication, and create a more fulfilling experience for healthcare pr
Team Pentafold
Oct 28, 20244 min read


Bringing Spirituality into the Care Sector: More Than Just Yoga and Candles
So, let’s talk about something that doesn’t get much airtime in the care world: spirituality. No, I’m not talking about dimming the lights and breaking out the incense during your next care shift (though, I mean, why not?). Spirituality is about connecting on a deeper level – finding purpose, meaning, and a bit of peace in the chaos. And let’s face it, care can be chaos sometimes, right? What Even Is Spirituality in Care? Spirituality in care isn’t about preaching or turning
Team Pentafold
Oct 24, 20243 min read


Comprehensive Geriatric Assessment: A Holistic Approach to Elderly Care
As our population ages, the need for specialized and holistic healthcare solutions becomes increasingly critical. Older adults often experience complex health challenges that go beyond physical ailments, encompassing mental, emotional, and social issues. This is where a Comprehensive Geriatric Assessment (CGA) comes in—a multidimensional tool used by healthcare professionals to evaluate and manage the needs of elderly individuals, promoting better health outcomes and qualit
Team Pentafold
Oct 24, 20243 min read


The Essential Guide to the Single Assessment Framework (SAF) for CQC Inspections
The Single Assessment Framework (SAF) is a crucial tool used by the Care Quality Commission (CQC) to assess and monitor the quality of care provided by health and social care services in the UK. It aims to ensure that services meet the required standards of safety, effectiveness, and responsiveness, ultimately promoting the well-being of those who use these services. What is the Single Assessment Framework (SAF)? The SAF is a structured approach that guides the CQC's inspecti
Team Pentafold
Oct 4, 20242 min read


Understanding Oliver McGowan Training in Healthcare
Oliver McGowan Training is a specialized program designed to improve the understanding and care of individuals with learning disabilities and autism within the healthcare sector. This training is named after Oliver McGowan, a young man with autism and epilepsy whose tragic death highlighted the need for better training and awareness among healthcare professionals. Importance of the Training Training on learning disabilities and autism is crucial for healthcare professionals
Team Pentafold
Oct 4, 20242 min read
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